SHIPPING

FREE SHIPPING ON ALL ORDERS

Grayferns orders are shipped to any address in the continental United States excluding APO addresses using UPS, FedEx, United Postal Service, or in-home delivery services.  Grayferns will process all orders however all orders will ship directly from our brand partner shipping points to your address.  Orders with products from multiple brands will arrive in multiple shipments.  Our team works hard to maintain current information on product inventory and will notify you as soon as possible if an item you ordered has been modified, is out of stock or currently on back order.

SMALL ITEMS
Small items ship via UPS, FedEx, and United States Postal Service, with lead times stated in the product description.  Rest assured, our brand partners work hard to ensure deliveries arrive safe and sound.  While most items do not require a signature upon delivery, we allow our brands to choose the best shipping service for their products.

LARGE ITEMS
Large scale products and most furniture arrive via in-home delivery services and must be received by an adult 18 years or older.  If you are working hard to meet a specific time frame, please contact us prior to placing an order and we will be happy to address any questions or concerns.  Delivery times may vary depending on the nature of the product, and the location of your residence or business.  Grayferns may charge additional fees for, but not limited to: difficult terrain, lift gate services, cranes, and ferry fees.  Free Shipping on all orders covers the first two flights of any apartment or condo building - each additional flight is $25.00

INTERNATIONAL DELIVERIES
We are happy to ship small parcels to Alaska, Hawaii, and Puerto Rico via UPS, FedEx, and United Postal Service.  Furniture and large item orders ship to the closest transfer port for pick-up at the point of entry.  Feel free to call us for assistance with freight shipments however please be advised the customer is solely responsible for all freight forwarding fees.

ALASKA, HAWAII + PUERTO RICO DELIVERIES
We are happy to assist should you be interested in long range delivery.  Contact us at customercare@grayferns.com with the items you would like to buy from the Grayferns website along with your full address, and we will be happy to send an estimated shipping quote.  International customers are solely responsible for all shipping charges,  including duty fees and taxes.  Please note many of our brand partners are capable of long range deliveries.